Five Ways to Treat Your Retail Customers Better (and Boost Profit) in 2013

Author:
Angel Morales
Source:

Now that the dropping of the Times Square ball and the popping of the champagne bottles are a distant memory, it's time to get serious about your strategies for 2013.

How will you treat your customers? How will you acknowledge their experiences and build their brand loyalty? How will you encourage interaction with multiple channels?

The short answer: listen to them...

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