Businesses Still Reliant on Email as Social Media Use Grows: Mimecast

Nathan Eddy

Workers are dependent on email as a main means of communication, although many are frustrated with its drawbacks as social media fails to offer an appropriate alternative.

Employees spend on average 888 hours a year within email and see email as a file store, search engine and collaboration platform, according to the results of cloud-based email management specialist Mimecast’s second Shape of Email report, which surveyed 2,500 information workers in the United States, United Kingdom and South Africa to explore the average employee’s attitudes to, and frustrations with, email. The report also found while social media could help ease reliance on email, full convergence between platforms is slow.

More than three quarters (78 percent) of email users said that social media...

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